Terms of Service

    These terms govern your use of Rebrandmint's AI marketing services and website.

    Last updated: January 13, 2025

    Acceptance of Terms

    By accessing or using Rebrandmint's website, services, or consulting offerings, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.

    Services Description

    AI Marketing Services

    Rebrandmint provides AI-powered marketing consulting, strategy development, and implementation services including:

    • AI Marketing Strategy & Consultation
    • Digital Brand Strategy Development
    • Marketing Automation Implementation
    • AI Workshops and Professional Training
    • Paid Advertising Management
    • Workflow Automation Solutions

    Free Resources

    We also provide free educational resources, blog content, AI tools, and newsletter content to help businesses understand AI marketing opportunities.

    User Responsibilities

    When using our services, you agree to:

    • Provide accurate and complete information when requesting services
    • Use our services only for lawful business purposes
    • Respect intellectual property rights of Rebrandmint and third parties
    • Maintain confidentiality of any proprietary strategies or methods shared
    • Pay fees and charges according to agreed terms
    • Communicate professionally and respectfully
    • Comply with all applicable laws and regulations

    Service Delivery & Expectations

    Consulting Services

    Our consulting services are provided on a project basis or ongoing retainer. Specific deliverables, timelines, and expectations will be outlined in individual service agreements or statements of work.

    Performance Expectations

    While we strive for excellence and use proven methodologies, marketing results can vary based on numerous factors including market conditions, implementation quality, and external variables beyond our control. We cannot guarantee specific outcomes or results.

    Client Collaboration

    Successful implementation requires active client participation, timely feedback, and access to necessary business information and systems.

    Payment Terms

    Fees & Billing

    Service fees will be specified in individual contracts or proposals. Payment terms are typically net 15-30 days unless otherwise agreed. Late payments may incur additional fees.

    Refund Policy

    Refunds are considered on a case-by-case basis. Services already delivered or work substantially completed may not be eligible for refunds. Any refund requests should be submitted in writing with detailed reasoning.

    Intellectual Property

    Rebrandmint Property

    All methodologies, frameworks, templates, and proprietary strategies developed by Rebrandmint remain our intellectual property. Clients receive a limited license to use these for their specific business purposes.

    Client Property

    Clients retain ownership of their business information, data, and materials. We may use anonymized case studies and general results for marketing purposes unless specifically prohibited in writing.

    Work Product

    Custom strategies, implementations, and deliverables created specifically for clients become client property upon full payment, while underlying methodologies remain Rebrandmint property.

    Disclaimers & Limitations

    Service Disclaimers

    Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

    Limitation of Liability

    In no event shall Rebrandmint be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim shall not exceed the amount paid for services in the preceding 12 months.

    Force Majeure

    We are not responsible for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technology failures.

    Confidentiality

    We maintain strict confidentiality regarding client information:

    • Client business information and data are kept confidential
    • Strategies and methods shared are protected
    • Non-disclosure agreements available upon request
    • Team members sign confidentiality agreements
    • Secure systems and processes protect client data

    Termination

    Termination Rights

    Either party may terminate services with appropriate notice as specified in individual service agreements. Immediate termination may occur for breach of terms, non-payment, or other material violations.

    Effect of Termination

    Upon termination, all outstanding fees become due, confidentiality obligations continue, and clients may retain deliverables already provided. Access to ongoing services or support may be discontinued.

    Dispute Resolution

    In the event of disputes:

    • We encourage good faith negotiations to resolve issues
    • Mediation may be pursued before formal legal action
    • Illinois state law governs these terms
    • Courts of Illinois have exclusive jurisdiction
    • Prevailing party may recover reasonable attorney fees

    Fair Use & Ethics

    Rebrandmint is committed to ethical business practices:

    • We use AI and automation tools responsibly and ethically
    • Marketing strategies comply with platform terms and regulations
    • We respect consumer privacy and data protection laws
    • No spam, deceptive practices, or unethical marketing tactics
    • Transparent communication about capabilities and limitations
    • Continuous learning and adaptation to industry best practices

    Changes to Terms

    We reserve the right to modify these Terms of Service at any time. Material changes will be communicated via email or website notice. Continued use of services after changes constitutes acceptance of updated terms. For significant changes, we may require explicit agreement.

    Contact Information

    For questions about these Terms of Service or our services, please contact us:

    Email: jacques@rebrandmint.com

    Business Address: Chicago, IL & Naperville, IL

    Website: rebrandmint.com

    We're committed to clear communication and fair business practices. Don't hesitate to reach out with any questions or concerns.